Questions, answered

Black teas and masala chai are best within 12 months, green teas within 6. Keep the tin closed and away from the stove.

One heaped teaspoon of CTC or masala chai, or 2 g of leaf tea (about two level teaspoons).

Custom blends are made for you, so we can't take them back, but if you don't love it we'll re-blend it once, free.

Delivery is free on orders over ₹599. Below that, it's ₹59 anywhere in India.

Usually 2 to 7 working days. Enter your PIN code on any product page to see the estimate for your area.

We deliver across India through our courier partners. Check your PIN code on a product page; a few remote areas take a little longer.

You get a tracking link on WhatsApp and email as soon as your order ships.

UPI, cards, net banking and wallets. Cash on delivery is available for an extra ₹39.

Payments are handled by a secure, RBI-regulated payment gateway. We never see or store your card details.

Yes, all prices include GST. You get a GST invoice with your order.

Yes, within 7 days of delivery if it's unused and in its original packaging. Message us with your order number to start.

Within 5 to 7 working days of us receiving the return, to your original payment method. COD refunds go to your UPI ID or bank account.

Send us a photo on WhatsApp within 48 hours of delivery and we'll replace it free.

We use your name, phone and address only to deliver your order and send updates. We never sell or share them.

Only if you opt in, and you can stop them any time.

This website is a sample. Products, prices, reviews and offers are placeholders until the owner replaces them.

Replace this answer with the business's legal name, address and GSTIN.