FAQ
Questions, answered
Booking, payments, GST, cancellations and privacy. Can't find it? WhatsApp us.
Bikes and riding
Can I bring my own bike?
Yes. We check it in Manali or Leh. Bikes from outside Ladakh and Himachal may need a permit; we arrange it.
Can a beginner come?
If you ride comfortably on highways, the Leh Ladakh Classic is a good first expedition. Zanskar and Umling La are for experienced riders.
What about pillions?
Pillions ride with you or sit in the backup vehicle on rough stretches. They pay less, as they need no bike or fuel.
Booking
How do I book?
Send an enquiry from the website or WhatsApp us. We'll confirm availability and the final price, then hold your booking against an advance payment.
How much advance do you take?
Usually 25% to confirm, and the balance 15 days before you travel. Some hotels, flights and permits need full payment at booking; we'll tell you upfront.
Can you change the itinerary for us?
Yes. Every trip can be changed: more or fewer days, a different hotel, an extra stop. Tell us what you'd like and we'll send a revised quote.
Prices, GST and payments
Do the prices include GST?
Prices on this website are before GST unless they say otherwise. GST is added on the final invoice at the rate that applies to your booking, and the invoice shows it separately.
How can I pay?
UPI, net banking, bank transfer or card. We send a written confirmation and a GST invoice for every payment.
Is TCS charged on international trips?
Yes, tax collected at source applies to overseas tour packages under Indian tax rules. You can claim it back against your income tax. We'll show it on the quote.
Cancellations and changes
What if I cancel?
Replace this answer with your cancellation policy, for example: 30 days or more before travel, 10% of the trip cost; 15 to 29 days, 25%; 7 to 14 days, 50%; less than 7 days, no refund.
What if the weather or a landslide changes the plan?
Your safety comes first. If a road closes or a flight is cancelled, we rework the plan with you. Extra costs from such events are shared openly; replace this answer with your policy.
On the trip
Who do we call during the trip?
Every booking gets a trip manager's number that works 24 hours a day while you travel.
Do you recommend travel insurance?
Yes, always. We can add it to the quote for a small fee per person.
Privacy
What do you do with our details?
We use names, phone numbers, ID copies and email only to plan and book your trip with hotels, transport and permit offices. We never sell them.
Do you post photos of travellers?
Only with your written consent, and you can withdraw it any time.
Terms
Are the trips, prices and reviews on this website real?
This website is a sample. Names, trips, prices, dates and reviews are placeholders until the owner replaces them.
Who runs this company?
Replace this answer with the company name, GSTIN, tourism registration number and address.