Questions, answered

Two to three working days to metro cities, four to seven elsewhere. Check your pincode in the bag.

Yes on orders over ₹999. Below that it's ₹79.

Yes, within 7 days if it's unworn and in its box. Earrings can't be returned once worn, for hygiene.

Yes, slowly; that's how you know it's real. Store it in the zip pouch it came in, and wipe with the cloth we include.

Take it off for swimming and bathing; chlorine and soap speed up tarnish.

Yes. Every gold piece carries the BIS hallmark and a six-digit HUID number. You can check the HUID in the government's BIS CARE app.

24K is pure gold, too soft for most jewellery. 22K (91.6% gold) is the classic choice for Indian jewellery. 18K (75% gold) is stronger and holds diamonds and stones securely.

Diamond pieces above 0.30 carat come with an IGI or GIA certificate. Ask to see it before you buy.

Weight of metal × today's rate, plus making charges, plus stones, plus 3% GST. Every product page shows the full breakup.

Gold and silver prices move daily. The rates on this website are updated every morning; the bill uses the rate on the day you buy.

Yes, by paying a 10% advance. The rate holds for 15 days. Ask the store for details.

Send us the pieces you like on WhatsApp. We confirm the price, take a payment link or UPI, and deliver insured, or keep the piece for you to collect.

Yes, free within 30 days of purchase if the design allows it.

We use your name and number only to answer you and arrange your visit. We never sell or share them.

Only if you ask us to. Reply STOP any time.

Prices use today's rates and the weights on our records. The bill at the store, with the actual weight of your piece, is final.

This website is a sample. Replace this answer with the jeweller's legal name, address, GST number and BIS licence number.